Please plan to arrive five minutes prior to your appointment. We also ask that you read the Wax101 information prior to your appointment for helpful information about your appointment.

We kindly ask that you give us at least 24 hours before your appointment for cancellations. If you can cancel within 24 hours of your appointment, you will be subject to 100% of the full service amount.

All missed appointments are subject to a 100% charge of the full service amount.

We understand, it happens to the best of us! If you find yourself running late, please give us a call. We have a strict policy on rescheduling your appointment if you are more than 7 minutes late. Our staff runs on a very tight schedule and we want to make sure we provide you with the best service and treatments possible. We will try our best to fit you in and make it work for everyone.

Unless your child is receiving a treatment, we ask that you not bring them to your appointment. It's for their safety and the relaxation of our other guests.

All clients under 18 must have parental consent before any waxing services. For the first service, parent must be present to sign consent form.

We are happy to exchange unopened products purchased (with proof of receipt) at Wax & Beauty Bar. We unfortunately cannot exchange opened products. We do not offer cash or credit card refunds on any services or packages.